Refund/Return Policy

Return & Refund Policy

 

Thank you for supporting original fine art. Each piece is created, packaged, and shipped with the utmost care. Please review the policy below before making your purchase.

 

 

1. Eligibility

 

All sales of original artwork and limited-edition prints are considered final once shipped, except in cases of damage during transit or incorrect item fulfillment.

 

 

2. Damaged or Incorrect Orders

 

If your artwork arrives damaged or you receive the wrong item, please contact us within 7 days of delivery at [your email address] with:

 

• Photos of the damage and packaging

• Your order number and name

 

We’ll work with you to:

 

• Replace the print (if available)

• Repair the original (if possible)

• Offer a full refund (if replacement or repair isn’t an option)

 

 

3. Color and Representation

 

Please note that colors may appear slightly different on your screen than in person due to variations in device display settings. These differences are not considered defects.

 

 

4. Returns for Change of Mind

 

Due to the nature of fine art and limited editions, we do not accept returns or exchanges for:

 

• Change of mind

• Décor mismatch

• Size or color preferences

 

Please review dimensions, descriptions, and images carefully before purchasing. If you have questions before ordering, contact us — we’re happy to help.

 

 

5. Shipping Returns (if approved)

 

If a return is authorized, the artwork must be:

 

• Returned in its original packaging

• Insured for the full value during shipping

• Shipped within 7 days of return approval

 

The buyer is responsible for return shipping costs unless the return is due to our error.

 

 

6. Refund Timing

 

Once the artwork is safely returned and inspected, refunds will be processed within 5–10 business days to the original payment method.

 

 

7. Non-Returnable Items

 

• Gift cards

• Downloadable digital products

• Custom commissions

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